Hotel Elysée Guest Services
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Hotel Elysée Guest Services

Published: May 7th, 2021
Baggage Service:

Please call for a Bellman when you are ready to check-out.

Banks:

With cash machines close to the hotel:

  • CITIBANK:  399 Park Ave. at 53rd St.     (646) 291-2727
  • BANK OF AMERICA:  345 Park Ave at 52nd St.     (212) 355-4436
  • JP MORGAN CHASE:  410 Park Ave between 54th & 55th St.     (212) 223-5383
  • WELLS FARGO: 540 Madison Ave at 55th St.     (917) 322-6540
Car Rental & Limousine Service:

If you require assistance please call the Reception Desk “0”.  We will be happy to arrange car service to suit your needs.

Check-in / Check-out times:

Check-in is 3:00pm.  Should you arrive early and your room is not yet available, the bellman will be happy to store your luggage for you.Club Room:Open from 7:00am – Midnight

Credit & Check Policy:

Due to our agreement with the various credit card companies, we are required to settle all guest accounts with a balance of $1,500.00.  We will notify you when this occurs and ask if you would like us to settle the account with the credit card on file or an alternative method.  We will then ask for a new imprint of your credit card for your continued charges.  The Hotel Elysee regrets that personal checks are not accepted for payment.  Travelers Checks in U.S. dollars may be cashed at the Front Desk.  The following credit cards are accepted at the Elysee:

  • American Express
  • MasterCard
  • Visa
  • Diners
  • Discover Card
  • JCB
Do Not Disturb:

Reception / Dial “0” .  If you wish not to be disturbed in your room please call our Hotel Telephone Operator who will attach a DO NOT DISTURB to your phone line to ensure privacy.  Also, you may ask the Hotel Telephone Operator to have your telephone calls screened or redirected.

Dry Cleaning & Laundry:

Reception / Dial “0”.  The Hotel Elysee offers same day dry cleaning for articles handed in before 9:00am, Monday to Saturday.  If handed in later than 9:00am, your dry cleaning may be returned the following evening.  Overnight service is also available for double the listed price and will be returned the next morning.  Laundry / Valet bags and forms are available in the closet of your room.  Please complete the necessary information and call Reception for pick-up.

Facsimile Services:

Reception / Dial “0”.  Facsimile transmission service is available in the Executive Office on the second floor and at the Reception Desk.

Fed Ex:

Please contact the Reception Desk for the proper forms.  A credit card or Federal Express account number is required for payment.  Should you wish to use another carrier the Reception Desk will be happy to assist you.

Foreign Cash Exchange:

American Express Travel – They handle all foreign cash exchange, cash advances on Visa and MasterCard and the cashing and selling of Travelers Checks.

World Currency Exchange

569 Lexington Avenue & 51st Street

(212) 765-2323

High Speed Internet Connection:

Each room is equipped with high speed wireless Internet.  The Network is Elysee and the password is SINCE1926 (all capital letters)

Housekeeping:

Reception / Dial “0”

Ice:

Reception / Dial “0”

Maintenance:

Reception / Dial “0”  If there is anything in your room that needs attention or is not in proper working order please call the Reception Desk.

Maps:

Subway and street maps are available upon request at the Front Desk.

Massage Therapy / Masseuse Therapy:

Reception / Dial “0”  We can arrange for several types of Massage Therapy including Accupressure, Medical Massage, Reflexology, Shiatsu, Sports Massage and Aroma Therapy.  To schedule an in-house appointment, please dial “0” and our Front Desk staff will make the necessary arrangements.

Medical:

Reception / Dial “0”.  Lenox Hill hospital is located at 77th Street between Park and Lexington Avenues.  For any emergency, please contact our Reception Desk.  Lenox Hill Hospital emergency phone number is (212) 439-3030.  You may schedule an appointment with the hotel doctor by dialing “0”.

Meeting Facilities:

Reception / Dial “0”.  Hours 10:30 am – 5:00 pm.  The Hotel Elysee has a small Conference Room and a Library within the Club Room on the second floor. Both of these rooms are available to our in-house guests for business meetings. Please call Reception for availability and rates. To ensure availability, advance notice is required.

Parking:

Reception / Dial “0”.  Special Arrangements have been made for valet parking.  Parking is available for per 24 hour period$40.  Please call the Reception Desk when you need your car.  Allow 15 minutes for delivery.  Please note the garage is closed from 12am – 6am daily.

Photocopying:

Reception / Dial “0”.  Please contact the Reception Desk to arrange for photocopying.

Theatre Tickets:

Reception / Dial “0”.  The Reception Desk would be pleased to assist you in arranging reservations for theatre, concert and sporting events.  If you wish to call and arrange your own reservations, please call:

  • Ticket Master (800) 745-3000
  • Telecharge (212) 239-6200
DVD / DVD Library:

Every room is equipped with a DVD player.  If you need assistance please call Reception “0”.  We have a selection of DVD’s available on a complimentary basis.  We also have a selection of Board Games.

Wake-Up Service:

Operator / Dial “0”.  For a personal wake up call, contact our Hotel Operator.